The Selection of Knowledge Sharing Tools for Special Children Community

نویسندگان

  • Aida Suzana Sukiam
  • Azizah Abdul Rahman
  • Wardah Zainal Abidin
چکیده

This paper reports on the strategy for the selection of an appropriate knowledge sharing tools based on several aspects. The author was adapted the strategy proposed by Volksen (Volksen 1993). There are four steps in this strategy namely as: (i) Defining task and preconditions requirement; (ii) Identifying functional requirement profile; (iii) Identifying functional requirement profile; and (iv) Selecting tools and products. The purpose of this strategy is to determine the most suitable knowledge sharing tools based on the performed task and certain precondition according to the special children context. Seven preconditions or issues have been indentified. There are (i) Functional criteria; (ii) Technical criteria; (iii) Application criteria; (iv) Usability and ergonomics; (v) Scalability; (vi) Content and (vii) Other criteria. Those preconditions are depending on a community needs. There is not necessary to use the entire criteria. Each precondition is divided into several numbers of sub-criteria. In order to represent functional requirement profiles and tools profiles, matrices presentation is used. These matrices are used to ensure the selection of knowledge sharing tools is equivalent to fit certain environment and also satisfied a community needs. The result shows that the selected strategy yields a number of benefits that include the identification of ways to enhance knowledge sharing practice among special children community. Moreover, the requirement can be used as a pillar in the development of knowledge sharing framework. This framework can be used as a guideline for effective knowledge sharing. Subsequently, recommendations can be derived for better knowledge sharing systems as a communication medium among special children community. General Terms Management, Human Factors

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تاریخ انتشار 2009